(02) 5938 2888

  Suite 1 157-159 Baylis Street, Wagga Wagga

Managed IT Services

Proactive, Fixed Cost Managed IT Services for your Business

We pride ourselves in consistently being a customer focused business, and ensuring every customer receives an A+ experience, making us one of the highest rated IT businesses in the region.

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Fixed Cost

Our Managed Services are fixed cost and scale with your businesses growth from the get-go, no hidden costs or sudden price rises

Transparent

Transparency is one of Wagga IT’s core values. Our pricing, packages, performance and uptime is available for all to see

No Lock in Contracts

We are so confident in our Managed IT Services. ALL our Management Plans include No Lock in Contracts

Fast Response Times

Guaranteed response times governed by our Service Level Agreement (SLA) you can expect Fast Response Times at all times

Virtual CIO

Wagga IT is your Virtual Chief Information Officer meaning we understand both business and technology

Onsite and Remote

Our technicians will tend to your IT needs both onsite and remote and will travel to your location

Our 8 pillars of IT Management

Our 8 Pillars of IT Management are designed to streamline, protect, monitor and maintain your businesses technology infrastructure to ensure Maximum Uptime, Security, Redundancy and Reliability for your staff

Mixed with our Dedicated Support Team, Leading Edge Systems and our commitment to manage and maintain your businesses IT, equals true IT harmony

Help Desk Support
Our Help Desk Support is optimised for fast and efficient resolutions of your IT issues. We make it easy and offer multiple avenues for your staff to submit requests
Digital Asset Monitoring
Our state-of-the-art monitoring system monitors your assets for issues and alerts. Often our team is made aware of issues before your even aware
Backup & Disaster Recovery
Using industry leading offsite backup software, we protect you with redundant backup and recovery systems ensuring all data is kept in Australia
Vendor Management
Our team are trained in Vendor Management and can assit with tedious tasks such as calling your Internet Provider to troubleshoot an issue
Cyber Security
Our bread and butter. Aligned closely with the Australian Cyber Security Centre's (ACSC) Essential 8 our Cyber Security Service is designed to protect your business
Asset Managememt
We track your assets for errors and uptime, and immediately detect any problems. Plus, we update and patch vulnerabilities without you even knowing
Staff Training
Wagga IT can provide Digital Literacy and Cyber Security training (Including Phishing Simulations) to improve and protect your businesses most valuable asset, your staff
Dedicated Support Team
Our Qualified Dedicated Support Team is available to your business during working hours for any issues you may occur through multiple avenues

Onboarding is as easy as one, two, three

We understand that moving from one provider to another is time-consuming, tedious, and often riddled with downtime. Our 3-step process, paired with our years of experience, will ensure that the onboarding process is as smooth as possible. Little to no input is required by you or your staff.

01

Planning and Assessment

Our team will assess your businesses existing infrastructure and gain a better understanding of your business, your needs and IT strategy moving forward

02

Implementation and Migration

Next our team will migrate your digital assets to Wagga IT’s infrastructure and begin the implementation of our leading edge technologies

03

Evaluation and Optimisation

Once on Wagga IT’s infrastructure, our team will analyse the performance, security and reliability of the existing infrastructure and identify any areas of improvement or optimisation

Remote Support