Co-Managed IT Services Wagga

Co-Managed IT Services Tailored to Your Business Needs

At Wagga IT, we understand that managing your IT infrastructure can be overwhelming. That’s why we offer co-managed IT services, allowing you to leverage our expertise while retaining control over your IT operations and only when you require us. Whether you need assistance with specific tasks or comprehensive support, we’ve got you covered.

Fixed Cost

Our Managed Services are fixed cost and scale with your businesses growth from the get-go, no hidden costs or sudden price rises

Transparent

Transparency is one of Wagga IT’s core values. Our pricing, packages, performance and uptime is available for all to see

No Lock in Contracts

We are so confident in our Managed IT Services. ALL our Management Plans include No Lock in Contracts

Fast Response Times

Guaranteed response times governed by our Service Level Agreement (SLA) you can expect Fast Response Times at all times

Virtual CIO

Wagga IT is your Virtual Chief Information Officer meaning we understand both business and technology

Onsite and Remote

Our technicians will tend to your IT needs both onsite and remote and will travel to your location

Co-Managed Plans

Wagga IT’s Co-Managed IT plans are designed to fit straight into your business and instantly start taking the stress of your IT team. Only contact us when you need us.

Basic

Our Basic Plan is designed to support the critical risk areas of your business with around the clock monitoring

Essential

Our Essential Plan includes all items from Basic with additional reporting and monitoring of your assets

Managed Email Security
Managed Endpoint Security
Microsoft 365 Backups
Microsoft 365 Licensing
Monthly Reporting
Uptime Monitoring
Asset Management

Advanced

Our Advanced Plan includes all items from Essential & Basic with Advanced Cyber Security options included

Managed Email Security
Managed Endpoint Security
Microsoft 365 Backups
Microsoft 365 Licensing
Monthly Reporting
Uptime Monitoring
Asset Management
Phishing Simulations
Dark Web Monitoring
Breach Monitoring
DMARC Monitoring

Our 8 pillars of IT Management

Our 8 Pillars of IT Management are designed to streamline, protect, monitor and maintain your businesses technology infrastructure to ensure Maximum Uptime, Security, Redundancy and Reliability for your staff

Mixed with our Dedicated Support Team, Leading Edge Systems and our commitment to manage and maintain your businesses IT, equals true IT harmony

Help Desk Support

Our Help Desk Support is optimised for fast and efficient resolutions of your IT issues. We make it easy and offer multiple avenues for your staff to submit requests

Digital Asset Monitoring

Our state-of-the-art monitoring system monitors your assets for issues and alerts. Often our team is made aware of issues before your even aware

Backup & Disaster Recovery

Using industry leading offsite backup software, we protect you with redundant backup and recovery systems ensuring all data is kept in Australia

Vendor Management

Our team are trained in Vendor Management and can assit with tedious tasks such as calling your Internet Provider to troubleshoot an issue

Cyber Security

Our bread and butter. Aligned closely with the Australian Cyber Security Centre's (ACSC) Essential 8 our Cyber Security Service is designed to protect your business

Asset Managememt

We track your assets for errors and uptime, and immediately detect any problems. Plus, we update and patch vulnerabilities without you even knowing

Staff Training

Wagga IT can provide Digital Literacy and Cyber Security training (Including Phishing Simulations) to improve and protect your businesses most valuable asset, your staff

Dedicated Support Team

Our Qualified Dedicated Support Team is available to your business during working hours for any issues you may occur through multiple avenues

Co-Managed IT Services